Frequently Asked Questions

What to do when my Sea Moss Gel Arrives?

Upon arrival refrigerate. It is normal for your Sea Moss to be in liquid form during travel.  No worries. It’s safe to consume after you refrigerate for a few hours.

How do we keep Sea Moss gel fresh during transit?

We use commercial cold packing protocols that include high quality leak proof gel packs and thermal packing that allows your Sea Moss gel to maintain an appropriate temperature during transit. We also use key limes juice as an additional protocol because it contains natural citric acid that acts as an natural preservative.

How long will my Sea Moss Gel last?

Sea Moss Gel last for 3 - 4 weeks refrigerated and 4 months in the freezer. When you receive your Sea Moss it will have a stamp on the lid indicating the date that it was made. All of our Sea Moss is made fresh to order. 

What's the shipping time?

Exclusive Legacy ships via USPS or UPS. Shipping takes 2-3 days on orders placed during business hours Monday - Friday. Processing time is 3-5 days. All Sea Moss Gel orders are made to order to ensure highest freshness and quality.

Where does Exclusive Legacy ship?

 We ship only within the United States